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|January 23, 2019|
Newsom calls for 'reinvention' of the DMV
SACRAMENTO (INT) Governor Newsom is undertaking an overhaul of the Department of Motor Vehicles (DMV).
By any metric, California DMV has been chronically mismanaged and failed in its fundamental mission to the state customers it serves and the state workers it employs, said Governor Newsom. Its time for a reinvention.
Newsom has tapped Marybel Batjer to lead a comprehensive modernization and reinvention of the troubled agency. She is California Government Operations Agency Secretary and will serve as Chair of a new DMV Reinvention Strike Team for six months.
Newsom promised an emphasis on transparency, worker performance, speed of service and overall consumer satisfaction.
Story Date: January 14, 2019